Thinking About Switching Property Managers? Ask These Questions First.

Choosing the right partner can change everything.

If you’ve been wondering whether it’s time to switch property managers, chances are—you’re already feeling a little frustrated, uncertain, or just plain stuck. Maybe you’re not seeing the revenue you expected. Maybe you’re tired of being the one who cares more than your manager seems to.

Before you make a move, here are some honest questions to help you evaluate if you're getting the service—and the results—you deserve:

1. Is your property hitting your revenue goals?

If not, does your manager have a clear strategy to get you there? Are they adjusting your pricing based on market trends, or is it set-and-forget?

2. Do they truly care about your guest experience?

We believe every stay matters—and your guests’ reviews directly impact your future income. If your manager isn’t invested in five-star experiences, it’s costing you.

3. Do you feel like a partner—or just another number?

Big companies often promise “hands-off” service, but it usually comes at the cost of communication and personalization. You deserve both.

4. Are you getting proactive ideas to improve performance?

Are you hearing suggestions about amenities, design updates, or local partnerships—or are you always the one initiating change?

5. How transparent are they about pricing, fees, and reporting?

If you’re not getting clear reports or if the fee structure feels murky, it’s hard to trust the numbers. You should know exactly what you’re earning—and why.

6. Do they treat your home like their own?

This is a big one. You worked hard for your investment. If your property manager isn’t protecting it, inspecting it, and helping it thrive, they’re not the right fit.

If reading this list made you nod your head more than once, it might be time for a fresh start.

At Thrive, we built our business to be the kind of partner we wished existed when we started out: clear, caring, and fully committed to helping you succeed.

If you’re ready for that kind of relationship, we’d love to talk.